Refund/Exchange Portal 

We take your happiness and satisfaction very seriously! If you aren't happy, we aren't happy! And we want to make it right!


The Refund/Exchange Process starts here.

  • Complete this form.

  • Click submit when you are finished.


A member of our Customer Happiness Team will be in contact with you. 

Please take a moment to review our Refund & Exchange Policy here.

Customer Happiness Team 



Mailing Address:

The Wise Jester

10663 Loveland Madeira Rd. Suite 124 

Loveland, OH 45140 

Phone: 513-291-3638 

Monday - Friday  10am-5pm EST 

Online Chat: Click green chat bubble

in right lower corner. 

Monday - Friday  10am-5pm EST

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